What our Customers say...

Water Damage Testimonials

"Mike was so courteous and professional. He was quick to respond and helped me understand the process from start to finish. He also got out to my house the same morning I called him and they began work right away.  I'm so happy with the amazing service we received!" 

"It's a terrifying thing when you wake up in the morning and go out into the hallway and find you are standing in 3" of water soaked carpet, on the 2nd floor of a wood building. I was recommended by the local plumber who came and discovered the cause to contact SERVPRO which I did immediately. Within hours the response was overwhelming. I opened the garage door and 7 or 8 techs carrying blowers and vacuums came sweeping in. It felt good as a small business owner in San Diego to feel like Mike Barsnica and the crew had my back. They knew what to do, and did it immediately. And calmed my nerves, no small feat! Lol. Mike kept me informed through the entire process and worked around the fact that I needed to stay here during every day of the clean up, demo to finish. They gave me enough space to make it work. It was not an easy, or fun process, but the managers and crews were all top notch. I deal with the HVAC trades in my business life everyday, for 30 years. I notice a high level of professionalism when I see it. Can't recommend you folks enough. Thanks for giving me my home back." 

"SERVPRO helped me out big time! Johnny was excellent to work with." 

"SERVPRO came out within an hour to remedy water damage from condo unit above. Removed the affected area and cleaned up perfectly. Used dryers over the weekend to enable repair of drywall. All personnel were courteous and professional. Could not ask for better service."  

"This company is absolutely the best, their employees? Are awesome!!! Everyone in this team went above and beyond the scope of any company.  We work for a new home builder and we needed to move our sales office temporarily to an open garage. I called SERVPRO and asked about a plastic cover, without hesitation they said they could help. I did not have a budget approved so these guys came in and did it for free. All they wanted in return was a referral with our current and future homeowners. Imagine what they will do for you...I highly recommend this company and this team. Everyone was courteous, professional and knowledgeable in their trait. Thank you once again from the team at Carriage Hill, new homes in Bonita, California." 

"Johnny is very personable. They were prompt, professional and friendly.  Definitely recommend this company and their service." 

"Scott and his team did a great job! They were responsive, on time, professional and kept my home feeling safe even while performing water damage clean up.  He organized abatement for us as well making this process much simpler for us during an unexpected time.  Definitely recommend working with this team!" 

"Everyone was very nice and professional and they took care of everything. It was very easy. I didn’t have to do much. They moved all the furniture and packed up my stuff. They arranged for a pod and they said when my house was finished they would come back and put stuff back in the house." 

"I cannot say enough good things about the SERVPRO SW Bay/Coronado team. Scott & Johnny came to my house for a water damage issue on New Year’s Eve and told me exactly what they would need to do. They were always right on time, cleaned up better than how they found it and did an excellent job of solving my water issue. They also connected me to an equally amazing contractor to help put my kitchen back together. I’m so thankful I found them and will continue to highly recommend them to all my friends and family." 

"The team did a great job! Very thorough and professional! Would highly recommend them and already have. In an emergent situation, they responded quickly and knew exactly how to handle the water damage. They were there through the entire process and always available. 100% satisfied!"

"The SERVPRO team was outstanding. They were on site in an hour and a half from submitting my claim to our insurance co. Extremely punctual, responsive, and worked with our tenant/property management co to facilitate. They will be first call for any of our property damage needs."

"Our SERVPRO team was OUTSTANDING!  They were extremely knowledgeable and gave me advise on certain issues I was unknowing to.  I feel so fortunate because I couldn't have been given a better team.  I will only ever recommend SERVPRO to anyone needing their assistance!"

"I am very happy with my experience with SERVPRO of Coronado.  Scott and his crew did work for me after a leak in a bathroom.  Communication was prompt.  They showed up on time, every time.  They knew exactly what to do to rectify my situation.  They did everything above and beyond.  I always felt supported, even in a time when I didn't know what to do next.  I hope to never need them again, but I wouldn't hesitate to contact them in the future if needed."

"We had a leak in our children's room and I had no idea what to do or how to go about getting someone to fix it.  Called SERVPRO, Johnny came our free of charge to assess the damage.  He identified the source of the leak and even made sure I understood what needed to be done.  Very grateful to them and the piece of mind they provided me!" 

I’m very happy with the service I received from SERVPRO. I was treated with respect and everything was handled in a very professional way. The most important part was the way the SERVPRO team were able to accommodate their work schedule since my work schedule is from 6:30 to 6:30 all week. If I have the opportunity, I will highly  recommend SERVPRO . Thank you SERVPRO!

Excellent service! Scott came by every day during the dry out of my bathroom after the shower valve broke inside the wall. He also called several times and gave me great advice. He was at our house when two other cleanup companies came to remove debris and explained my damage to them. He is VERY professional!! We wish we could call him for any problems around the house.

Outstanding company that was very professional and responsive to my needs. Not every day I have a roof leaks and SERVPRO understands this! Recommend to all who may need this kind of service.

I was referred to SERVPRO when my water heater blew in the garage, and the water leaked inside the walls. Scott came in, explained everything in details, and checked for wet spots inside the wall and floor.
All employees were very polite, always on time, and left the place very clean. In the end, they did a great job, and I will definitely use them again if I ever need (I hope I don't!).
Before hiring any water damage restoration service in San Diego, I highly recommend you speak with Scott.

Staff is professional, task oriented and respectful. They explained what they would do. I will certainly recommend SERVPRO to others.

Johnny and Mike could not do enough to help me when I had a burst water pipe. They were the first to identify the problem and were sympathetic to my plight. They left everything clean and were very courteous.

I was beyond thrilled with SERVPRO. My water heater burst and flooded my sons room and my storage room. I had never dealt with water damage before and had never filed a homeowners claim before. They really helped walk me through the process, what my options were, and helped me make informed decisions. They were very responsive, always on time and provided a great service. Everyone I interacted with was so professional and helpful. So appreciative for all their help.

Happy with the work of SERVPRO of Coronado / San Diego Bay SW. Would recommend to anyone who has water damage.

I was really impressed with the work they did in my house, they are fast, professional and trustworthy people to work with, thanks Johnny and Martin.  I truly recommend this company.

We had water in our San Diego home last month. Scott and his team at SERVPRO were great to work with as they were professional, kind, and courteous. They reassured us with their knowledge and expertise. We couldn't be happier with the outcome. 100% recommended!

Scott and Martin from SERVPRO Coronado were great. They are efficient, fast and really professional. They were always on schedule and patient to explain everything about the situation and process for the walls to dry. If a water leak happens again I will call them back. Thank you !

I couldn't be more happy with Scott and SERVPRO. We had an emergency after the flooding in Coronado and Scott was immediately on it! So professional, gave great advice, and worked quickly and professionally so our tenant could move back in as soon as possible.

Scott was amazing.  We had a pipe burst in our house and while the experience of it could not have been worse, Scott and the SERVPRO team could not have made it any better.  The team was courteous, helpful, and went above and beyond.  Scott's concern for the health and welfare of our family was incredible.  Thank you so so much for a job well done!

"Just wanted to let you know that I was very pleased with your recommendation of Mike at SERVPRO of Coronado. He inspected my downtown unit Monday and let me know there was no longer any moisture, it was completely dry, and that there was actually no need for his services. He was also able to recommend a company to test my air quality. It's unusual to find a contractor that doesn't try to sell you on something unnecessary. I would certainly recommend Mike to your other clients."

I could not be happier with SERVPRO.  We had a flood so they came and packed everything up and took it off site until all the work was completed.  They removed cabinets and drywall, then sanitized everything. Then they brought everything back, they even stayed and helped unpack it all. Very professional and friendly.

Completely satisfied with my SERVPRO experience!!! They came out to my property within a timely manner and were able to take care of my water damage/ mold situation. Team members were very polite and knowledgeable, being able to answer all my questions.

Thanks again for the help!

"When SERVPRO of Coronado / Imperial Beach / National City arrrived, water was still leaking into our bedroom from an unknown source. They were able to help us immediately by extracting the standing water and recommending a plumber to stop the leak. They stayed until the plumber arrived and then immediately went about drying out our house. We were very pleased with the speed and level of service we received from them. Outstanding work by a great team".

"We were very pleased with the level of service provided by SERVPRO of Coronado / Imperial Beach / National City on the water damage at our home last month. They made dealing with a tough situation a lot easier."